MegICS Co., Ltd. provides a procedure for customers to click the "Agree" or "Disagree" button regarding the collection/use of personal information and the Terms of Use. Clicking the "Agree" button is considered consent to the collection of personal information.
Purpose of Collection and Use
To ensure smooth service provision, we secure communication channels, including customer identification, service request details, delivery of service-related notices, and confirmation of customer intent.
Personal Information Collected
MegICS Co., Ltd. collects the following personal information for consultations, service applications, and other purposes.
- Customer Support: Customer name, location of use, product information, contact number, email address, and service request details.
Retention and Use Period of Collected Personal Information
In principle, personal information is destroyed without delay after the purpose of collection and use has been achieved. However, if retention is required by applicable laws and regulations, the company will retain member information for a specified period of time as stipulated by applicable laws and regulations. - Records of consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in E-Commerce, etc.)
Personal Information Destruction Procedures and Methods
In principle, the Company destroys personal information without delay after the purpose of collection and use has been achieved. The destruction procedures and methods are as follows:
Destruction Procedures
- Information entered for user service use is transferred to a separate database (or a separate file cabinet in the case of paper) after the purpose has been achieved and stored for a certain period of time in accordance with internal policies and other relevant laws and regulations for information protection (see Retention and Use Period) before being destroyed.
- Personal information transferred to a separate database will not be used for any purpose other than its retention, unless required by law.
Destruction Methods
- Personal information stored in electronic files is deleted using a technical method that renders the records unrecoverable.
- Personal information printed on paper is destroyed by shredding or incineration.
Provision of Personal Information
In principle, the Company uses users' personal information only for the purposes for which it was collected and used and does not disclose it to other individuals, companies, or organizations. However, exceptions apply in the following cases:
When requested by investigative authorities pursuant to legal provisions or for investigative purposes, in accordance with procedures and methods prescribed by law
Technical and administrative measures for personal information
Administrative measures
- Establishment of a personal information management system: To safely manage personal information, the company has established and operates an internal personal information management system.